Getting started

This is a quickstart guide that explains the essential things you need to know for your first research project in Condens. Check out the step-by-step walkthrough below or watch a 2-minute video here:

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Inviting colleagues for collaboration

To collaborate with colleagues or clients on Condens invite them with the Invite users button on the lower left in the tool. Enter their email address and they will receive an invitation.

Starting a project

Select Projects in the menu on the left and choose New Project. A project consists of four parts:

  • The overview page is where you add a title, project information and the description

  • Participants is where you enter research participants and raw data

  • Synthesis allows you to analyze data and identify patterns

  • The Conclusion is where you summarize findings before sharing them with others

Entering research data

In Condens you enter research data and feedback via participants. Go to the Participants section of your project and create a new participant there. You can add Participant Information which helps you to organize participants and analyze evidence based on user segments.

Enter notes yourself or copy and paste them into the notes section from another tool. Condens is a collaborative tool, so you can take notes with others in real-time.


To upload files like audio and video recordings, images or PDFs just drop them to the respective participant. If you uploaded an audio or video file Condens can automatically generate a transcript from it.

Structure data with tags

The first step is to categorize evidence using tags. Mark some text from the transcript or your notes and assign a tag to create a highlight. Highlights are pieces of evidence and the basis for analysis and sharing in Condens.

Analyze data

From any screen, you can click on the right to open the Conclusion. This is the space where you document your findings. Pull highlights to the Conclusion with drag and drop. Placing multiple highlights on top of each other will create a cluster - similar to affinity diagramming with post-its on a wall.


The Synthesis screen shows all highlights across participants. Here is where you can analyze the data in a structured manner. Filter and sorting functionality helps to see patterns more clearly. Again, open the Conclusion on the right via to pull highlights into it and build clusters.

Sharing findings

The final part of your project again shows the Conclusion, but now in a full-screen mode. Here is where you add the final touch by providing more context to your findings, including images and formatting text.

With Publish you create a link that gives your audience access to the findings in the Conclusion - no user account required. The shared Conclusion contains all data and evidence that you included but doesn’t allow to jump back to the raw data (i.e. Participants and Synthesis) and is read-only.


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