Flexible pricing for all UX research settings

Try for free for 15 days

Billed monthly
Billed yearly (2 months free)

Individual

Best for researchers working independently

30€ /month
Try 15 days for free

Key features:

Included Researchers: 1
Automated transcription:
180 hours per year included
Basic integrations
Unlimited projects & file uploads
Unlimited sharing of findings in read-only mode
Personal support and onboarding

Company

Democratize research and empower stakeholders

120€ /month
Try 15 days for free

Everything in Individual, plus:

Included Researchers: 5
Automated transcription:
600 hours per year included
All integrations
Unlimited read-only access for stakeholders
Dedicated Stakeholder Repository

Enterprise

Best for organizations with custom requirements

Contact us for more information
Contact us

Everything in Company, plus:

Included Researchers: 10+
Automated transcription:
1200 hours per year included
Data security assessments
Single sign-on (SSO)
Data Migration Support
Individual payment terms
Learn more

Project-based pricing for freelancers

Pay per project

Best for occasional research projects

Project accessible for 6 months
3 hours of media upload & transcription included
Unlimited sharing of findings in read-only mode
Private, secure workspace for every client
  • One-time payment
  • Separate invoice for each project
  • Extendable with packages
50€ /project
Try 15 days for free

Optional add-on packages to projects

Configure your project to your needs by adding one or more of these packages. Packages can be added upfront or at any time during the project.
Add Collaborator
  • Invite an additional researcher to this project
+10€
Media Package
  • Add 5 hours of media upload & transcription
+30€
Project Extension
  • Add 6 months full access and read-only sharing
+10€

Compare Plans

Pay yearly

Project

Individual

Company

Enterprise

50€ per project
30€ per month
120€ per month
Contact us

Usage

Included Researchers
1
1
5
10+
Additional Researchers
10€
30€
18€
Contact us
Projects
1
Unlimited
Unlimited
Unlimited
File storage
Unlimited
Unlimited
Unlimited
Unlimited
Media upload
3h
Unlimited
Unlimited
Unlimited
Transcription hours
3h
180h / year
600h / year
1200h / year
Research participants
Unlimited
Unlimited
Unlimited
Unlimited

Analysis

Collaborative notetaking
✓
✓
✓
✓
AI-assisted tagging
✓
✓
✓
✓
Tag management
✓
✓
✓
✓
Media clips & highlight reels
✓
✓
✓
✓
Drag-and-drop affinity clusters
✓
✓
✓
✓
Shareable links
✓
✓
✓
✓
Comments & mentions
✓
✓
✓
✓
Session templates
✓
✓
✓
✓

Repository

Centralized participant pool
✓
✓
✓
Search & Filters
✓
✓
✓
Global tags
✓
✓
✓
Read-only access for stakeholders
✓
✓
Stakeholder Repository
✓
✓

Integrations

Full Project Export
✓
✓
✓
✓
Zoom
✓
✓
✓
✓
Google Drive
✓
✓
✓
Microsoft Cloud Storage
✓
✓
✓
Microsoft Teams
✓
✓
Slack
✓
✓
Zapier
✓
✓

Security & privacy

Anonymized sharing
✓
✓
✓
✓
Easy deletion of personal data
✓
✓
✓
✓
GDPR & CCPA compliant
✓
✓
✓
✓
Data Processing Agreement
✓
✓
✓
✓
Multiple Workspaces
✓
✓
✓
SOC 2 report
✓
✓
HIPAA compliant
✓
✓
Single Sign-on (SSO)
optional
✓

Support & administration

Personal support (email & video-call)
✓
✓
✓
✓
Personal onboarding & training
✓
✓
✓
✓
Self-serve help-center
✓
✓
✓
✓
Data migration assistance
✓
Custom security assessment
✓
Individual terms
✓
Service level agreements
✓

Common questions

Who can view research results?
You can share results with anyone you chose to. Viewing results does not require a Condens account.
Do I need a credit card to start the free trial?
No, you can try Condens for free without providing payment information before.
What if there are not always the same people working with Condens?
Then the Company plan is ideal for you. Here you can collaborate with 5 or more people. Who these are can change from month to month.
What happens after my trial ends?
If you want to continue using your workspace, just enter your payment information. If you do nothing, your workspace will change into “read-only” mode.
Can I work with clients on Condens?
Yes, Condens is designed for secure collaboration with clients. Separate workspaces for each client make sure all data is kept confidential.
Is my data locked in the tool?
No, you can download all your data in a readable format at any time.
Learn more
What happens to unused transcription quota?
Unused transcription minutes will lapse at the end of the respective billing cycle. If you pay monthly, they will lapse at the end of the month. For yearly payment, they will only lapse at the end of the year.
What if I need more than the included transcription quota?
You can buy more transcription by the minute at a price of $9/hour or 8€/hour respectively.
Is Condens GDPR compliant?
Yes, we incorporated strict measures into our data processing practices to ensure compliance with GDPR.
Learn more
Is Condens secure?
We work with best-in-class, certified hosting providers and state of the art encryption. Data is backed up daily and we are obtaining our SOC 2 certification at the moment.
Learn more
Are there discounts for educational purposes and NGOs?
Yes! Condens is free for educational purposes and we offer discounts for non-profits.
Learn more
Do you have some questions, specific requests or want a personal introduction to Condens?
Book a demo