Flexible pricing for all UX research settings

Try for free for 15 days

Lite

Streamline research analysis of individual projects

From
15€ /month
or 165€/year (1 month free)

Seats:

1 Contributor included
Additional Contributors:
15€/month

Key features:

Unlimited automated transcription
Unlimited projects
Analysis features
Basic integrations
Share individual findings via public link

Business

Scale research across your organization

From
500€ /month
paid yearly (6.000€/year)

Seats:

5 Contributors included
Unlimited Viewers
Additional Contributors:
85€/month

Everything in Lite, plus:

3 customizable insights repositories for stakeholders
AI search and analysis
ChatGPT and Claude connection
Impact & usage analytics
Advanced integrations
Basic anonymization
Data security assessments
Condens AI search in Slack & Teams (add-on)
SSO & HIPAA (add-on)

Enterprise

Best for organizations with custom requirements

Contact us for more
information

Seats:

Minimum 5 Contributors
Unlimited Viewers
Additional Contributors:
Custom pricing

Everything in Business, plus:

Unlimited customizable insights repositories
AI search on raw data for viewers
Connect Condens with your company LLM via custom MCP
Condens API
Advanced anonymization and redaction
Advanced access permissions
Condens AI search in Slack & Teams included
SSO & HIPAA included
Custom terms, SLAs & data retention policies
Dedicated Customer Success Manager

Compare Plans

Lite
Business
Enterprise
15€ per month
500€ per month
contact us

Pricing

Yearly price
165€
6.000€
Contact us
Monthly subscription option
Included Contributors
1
5
5
Additional Contributors
0
0
Contact us
Viewers
0
Unlimited
Unlimited

Usage

Projects
Unlimited
Unlimited
Unlimited
Folders
1
Unlimited
Unlimited
File storage
Unlimited
Unlimited
Unlimited
Transcription hours
Unlimited
Unlimited
Unlimited
Cross-project participant profiles
25
Unlimited
Unlimited

Analysis

Real-time collaboration
Tag management
Media clips & highlight reels
Split screen mode
Infinite whiteboard
Comments & mentions
Session Templates
Project Templates
Live Notetaking
Ask AI across raw research data
Limited
Unlimited
Unlimited

Condens AI

AI-powered transcription
Auto-bookmarks
AI-suggested tags
Sentiment analysis
Small datasets
Large datasets
Unlimited
AI-powered auto-clustering
Small datasets
Large datasets
Unlimited
Find related evidence
Session summaries
Basic
Advanced
Advanced
Research evidence summaries
Ask your Repository
Contributors
All users

Repository

Participant pool
Global search & filters
Global tags
Global Tag Boards
3
Unlimited

Stakeholder Experience

Shareable links
Play clips directly in Slack
Read-only access for stakeholders
Dedicated stakeholder Interface
Customizable Insights Magazine
Multiple Insights Magazines
3
Unlimited
Explore validated insights with AI
Stakeholder collaboration
Magazine AI Search in Slack and Teams
Add-on

Research Ops

Multiple Workspaces
Impact Analytics
Usage Analytics
Granular permission management
User groups

Integrations

Full Project Export
Zoom
Google Drive
Microsoft Cloud Storage
Microsoft Teams
Slack
Zapier
ChatGPT
Claude
Claude Code
via desktop app
Figma Make
Microsoft Copilot Studio
Condens API
Custom & internal LLMs

Security & privacy

Video, audio and text redaction
Automated media blurring and anonymization
Basic
Advanced
Anonymized sharing
Easy deletion of personal data
Automated data deletion
Data hosting in the EU or US
GDPR & US privacy compliant
Data Processing Agreement (DPA)
Security documentation
Self-serve (help center)
On request
On request
Two-factor authentication (2FA)
Single Sign-on (SSO)
Add-on
HIPAA compliant
Add-on

Support & administration

Personal support
Onboarding and training
Self-serve
Guided
Tailored
Self-serve help-center
Data migration
Security assessment
Individual terms
Service level agreements
Dedicated Customer Success Manager

Common questions

Who can view research results?

You can share results with anyone you chose to. Viewing results does not require a Condens account.

Do I need a credit card to start the free trial?

No, you can try Condens for free without providing payment information before.

What if there are not always the same people working with Condens?

The number of seats determines how many people can use Condens at the same time. You can reassign seats on a monthly basis.

What happens after my trial ends?

If you want to continue using your workspace, just enter your payment information. If you do nothing, your workspace will change into “read-only” mode.

Can I work with clients on Condens?

Yes, Condens is designed for secure collaboration with clients. Separate workspaces for each client make sure all data is kept confidential.

Is my data locked in the tool?

No, you can download all your data in a readable format at any time.
Learn more

Is Condens GDPR compliant?

Yes, we incorporated strict measures into our data processing practices to ensure compliance with GDPR.
Learn more

Is Condens secure?

We work with best-in-class, certified hosting providers and state of the art encryption. Data is backed up daily and we are SOC 2 certified.
Learn more

Can I pay via bank transfer?

Yes. You can pay via bank transfer for the Business and Enterprise plan. Get in touch via hello@condens.io for more information.

Are there discounts for educational purposes and NGOs?

Yes! Condens is free for educational purposes and we offer discounts for non-profits.
Learn more

Do you have some questions, specific requests or want a personal introduction to Condens?