Condens Blog: Insights from doing research on research

Let's meet up virtually: UX Research Meetup & Event Guide July 2022

Check out this month's virtual talks, meetups, networking events, and conferences around UX Research.
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Learnings from international user research

Even with living in a globalized world, there's a need for international user research and testing prototypes and designs in different countries. Learn about the various reasons for international research and what to watch out for.
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Tell me without telling me - Typical statements of a UX Researcher

What's the problem we're trying to solve? - As a UX Researcher, you've probably used this phrase before. We've collected those typical UX research sentences, things researchers end up saying every day, and statements that define the role of UX researchers.
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Repository Retrospective: Learnings from Introducing a central place for UX Research

While many researchers see the value of a central research repository, how to introduce one in an organization is still a big question. And who better to learn from than two researchers who have done this recently. So we invited two researchers to share their process and experience gained from implementing their research repository, how they evaluated solutions and what they’d do differently in hindsight.
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Introducing UX Research to your Organization — How to Communicate your Value and Navigate Misconceptions

The domain of UX research has been gaining a lot of momentum in recent years, and for good reason. This guide helps you demonstrate the value of your role as a UX researcher to those you work with. Research is not a job that can be done in isolation, so getting buy-in from different departments at your company is critical to your success.
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Leading in and with UX Research

Growing research teams show a company’s commitment to user-centered and insight-driven decision-making. With growing teams, research leadership becomes a central topic. And with user research often having the most comprehensive picture of the user, the question of how research can lead other disciplines comes up as well. Explore different perspectives on research leadership shared in an expert panel.
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How companies invite to their UX Research Participant Panels

Participant panels help with recruiting participants for upcoming user research studies. Besides third-party panels, some companies build their own panels. Find examples of how companies like Atlassian, Dropbox, and Google, invite people to join their internal panels for upcoming research studies in this article.
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UX Research conference guide for 2022

A complete list of user research conferences taking place in 2022 - either in-person, fully online or in a hybrid form which allows to join in-person or online. Early bird tickets with reduced prices are available for many events already.
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UX Research for internal enterprise tools

One area of UX Research that perhaps hasn't been looked at as much is in-house research: the research that helps to design products and software used by internal employees for their daily work. So what is it like when your users are your colleagues? Stéphanie Walter shares tips and surprising sides of internal enterprise UX.
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Stakeholder Intake Interview: Focus your UX Research with this framework by Laura Faulkner

How do you make sure the research activities really answer critical questions and drive key business decisions? Laura Faulkner addresses this main research challenge with her framework that helps researchers to understand the goals behind research questions in a structured way. Learn more about the actionable steps to focus your research.
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Communicating the value of UX as a researcher

How do you handle it when people are skeptical of the value of UX research? A critical attitude is not a bad thing, and it's an excellent opportunity to get into the conversation and demonstrate the value of user experience research. Here are some techniques that help you tackle UX skepticism as a researcher.
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How to create a practical user research plan

A user research plan typically contains particular elements around the research subject and the project’s objectives and is often created at the beginning of a new project. But what to put in a research plan, and how do researchers actually use research plans in practice? Get valuable expert tips and a template for your next user research plan.
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Research is a team sport: 12 ideas on how to involve stakeholders in a UX Research project

Approaching research as a team sport is your chance to boost the impact of user research. Involving stakeholders in the research process creates a feeling of ownership and will help to prevent ignored research insights. This article follows the stages of a research project, covering how and when UX researchers can involve stakeholders.
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What a UX Research Repository can do for you

The term ‘User Research Repository’ or ‘UX Research Repository’ is associated with many definitions. We summarized the most prominent expectations we heard into 6 functions a repository can have.
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Conducting UX Research via Zoom

Zoom is the most popular tool among user researchers to conduct moderated studies. In this hands-on article, we go into the details of setting up Zoom for your remote UX research and show some practical tips.
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Double down on the emotional depth of UX research findings

UX researchers are often urged to quantify their findings - we will examine where this push towards quantification comes from, learn about strategies to cope with it, and share lessons we’ve learned so far.
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UX Research conference guide for 2021

A complete list of UX research conferences taking place in 2021. Get an overview of the main UXR events and see which ones are best to attend in your time zone.
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How to develop the right taxonomy for your UX research repository

The tag structure or taxonomy is a central part of a UX research repository. It helps researchers to store data in an organized manner and to retrieve it quickly when needed. This article explains the principles behind a good taxonomy and shows real-world examples.
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Creating an engaging user research presentation

Delivering a user research presentation comes with some specific challenges. This article outlines corresponding solutions, explains how to structure the presentation and shows examples of slides to share research findings.
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User interview analysis – turning raw data into insights effectively

Analyzing user interviews is exciting and messy. This article sheds light on what you should pay attention to and explains the step by step approach to analysis in detail so you will generate exciting findings.
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User research note taking - how to get it right from the start

In this article you will learn about the importance of good note taking during user research, how to prepare for the best results, which tool to chose and concrete writing tips including examples.
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Making UX research accessible

This article explains three fundamental design decisions we faced when extending our user research software tool Condens to also act as a research repository.
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