Condens AI: Purpose-built for UX Research

At Condens, we leverage AI to automate tedious tasks and assist in others, yet recognize the unique depth and empathy researchers bring to the analysis. Our goal? To integrate AI-driven features into Condens that streamline the workflow while leaving the core analysis to researchers to maintain the quality of the results with minimal effort.

Efficient workflow

Get help with redundant tasks and focus on the core: analyzing and synthesizing user research.

Icon representing a network of knowledge

Uncover insights quickly

Condense large research datasets into concise information for easy access to crucial insights.

Prioritize data privacy

Leverage AI-powered capabilities while maintaining strict data integrity and security.

AI features that truly add value

Our AI vision is all about integrating features that genuinely elevate research efficiency. No fluff, no magic buzzwords - just real, meaningful improvements that make a difference in your workflow.

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Speed up analysis with AI-assisted tagging

Using AI-suggested tags is a great way to save time and ensure consistency while the data volume in the research repository expands. This will prevent the creation of duplicate tags and ensure none are overlooked.

Accelerate synthesis with auto-clustering

Automated affinity mapping in the Whiteboard lets you guide AI with prompts, from broad questions to specific instructions, or automatically group Highlights by sentiment, saving you hours of manual work connecting data and spotting patterns.

Detect key topics in lengthy transcripts and notes

Auto-created bookmarks eliminate the need to manually sift through long transcripts or notes. They also act as memory aids to help researchers recall, reference, and share key moments or critical insights.

"Just wanted to thank you for the Bookmarks! It's such a great use of AI, even though it's so simple. And the summaries for Highlights are fantastic. Great job!"

Sasha Petrov

Senior Product Designer, h0s Inc

Auto-summarize core messages from your research

Quickly summarize your Artifacts’ and Highlights’ core messages in seconds. This is ideal for handling longer texts and allows you to condense large amounts of data into concise and relevant information.

Uncover related evidence
in no time

Condens identifies and suggests similar Highlights across Tags and Clusters, revealing connections and trends that might be missed in manual review.

Accurately transcribe recordings into 85+ languages

Turn audio and video recordings into fully time-stamped and readable text with Condens’ AI-powered transcription. Benefit from precise speaker recognition, word accuracy, automated captions, and easily shareable highlight reels.

Features built for fast analysis

Global search

Find what you're looking for with an easy-to-use search and powerful filters.

Tag summaries

Generate AI-powered summaries for Tags and Tag groups for quicker context.

Smart Clusters

Continuously auto-populate Clusters with relevant research Highlights and Artifacts.

Auto-Bookmarks

Auto-generate bookmarks and find key topics in lengthy transcripts for quick recall and sharing.

AI-suggested Tags

Efficiently structure data and mark Highlights with AI-powered Tag suggestions.

AI-suggested Highlights

Connect related research evidence across Tags and Clusters with no manual work.

AI summaries

Automatically generate summaries for your research evidence to identify key takeaways.

Auto-clustering

AI-powered affinity mapping guided by your questions and instructions or auto-detected sentiment.

Highlight reels

Get short media clips of research highlights and share engaging feedback super-cuts with your team.

Transcription

Get powerful multilingual transcriptions with speaker recognition and automated captions.

Session summaries

Quickly get a summary of key insights from a session without digging through transcripts, notes, or quotes. (coming soon)

Ask your repository

Enable stakeholders to use AI-powered search across your repository to quickly find artifacts. (coming soon)

Trusted by research teams at

Ensuring data security with Condens

When it comes to AI-driven UX research, Condens prioritizes your data privacy and makes sure that all your information is handled carefully, transparently, and responsibly.

We recognize the sensitivity of research data and guarantee that any data you upload to Condens always remains yours.

Your data will only ever be used to provide you with our services and never for training AI models for other customers or AI tools and services.

Choose secure hosting with US or EU-based servers, giving you control over data residency to ensure security and compliance with local regulations.

We only use AI services of established sub-processors such as Microsoft Azure, Google Cloud, and AWS.

Data is retained only for the duration of processing, following strict data retention policies.

Condens ensures the security and privacy of sensitive data by complying with GDPR, HIPAA, CCPA, and APA regulations.

Condens is SOC 2 Type 2 compliant demonstrating enterprise-level security for our customers’ data. A report is available upon request.
Learn more

Condens works with IT data protection specialist Fresh Compliance GmbH to maintain the high data security standards.

Elevating UX research with Condens AI

The team and I are loving the AI updates to the platform, it has already been so useful, blown away by how accurate the bookmarking and summary suggestions have been.

Nick Gill

Lead UX Researcher at TrueLayer

We’ve really been enjoying having Condens in our research workflow. AI bookmarks are great for giving a quick focus to transcripts. The AI summary is useful in Artifacts in addition to our own analysis.

James Field

Service Designer at Ferguson Enterprises

Hey team! Amazing work with the new AI features, I love it! Will save us so much time!

Tamara Oess

UX Researcher at Yokoy

Just wanted to say - great changes with the bookmarks and AI-generated highlight summaries! Really helpful!

Agata Kutowska

UX Researcher at Delivery Hero

I am LOVING Condens! I used to be a huge fan of Dovetail, but started looking around to see what other people have been using and you won me over with the notes feature and the accurate AI generated bookmarks.

Bina Bulman

Founding Product Designer at Passage Health

Condens has been SO helpful with video analysis, and I love the AI generated bookmarks.

Jackie Swann

Associate User Experience Researcher at Usability Sciences

Condens has helped us save about 17.5 working hours per employee per term on research analysis. This has made a real impact on how quickly and effectively we are able to engage with data and analyze findings.

Lily Donnelly

Marketing Manager at MyTutor

Ready to experience how Condens’ purpose-built AI features can speed up your research workflow?

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