Security at Condens

We know that user research data is sensitive and valuable. That’s why we take extra care.

We recognize the sensitivity of research data and guarantee that any data you upload to Condens always remains yours.

Your data will only ever be used to provide you with our services and never for training AI models for other customers or AI tools and services.

We’re working with the largest and most secure infrastructure providers with industry leading security practices.

Automatic encrypted database backups on a daily basis that are stored for up to 60 days.

Data is encrypted in transit using Transport Layer Security (TLS) and at rest using AES encryption (AES-256).

Condens ensures the security and privacy of sensitive data by complying with GDPR, HIPAA, CCPA, and APA regulations.

Condens is SOC 2 Type 2 compliant demonstrating enterprise-level security for our customers’ data. A report is available upon request.
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Condens works with IT data protection specialist Fresh Compliance GmbH to maintain the high data security standards.

Learn more about Condens' data security and privacy standards in the help center.