Security at Condens

We know that user research data is sensitive and valuable. That’s why we take extra care.
It's your data
Your data belongs to you and we will never sell it to third parties.
We will not look at data you enter on Condens, except upon your request for a support case.
Secure hosting
We’re working with the largest and most secure infrastructure providers with industry leading security practices.
Daily backups
Automatic encrypted database backups on a daily basis that are stored for up to 60 days.
Data is encrypted in transit using Transport Layer Security (TLS) and at rest using AES encryption (AES-256).
Secure payment
All payments are securely processed via Stripe, a certified PCI Level 1 Service Provider.
GDPR compliant

Condens complies with the General Data Protection Regulation (GDPR).
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SOC 2 certification

Condens is SOC 2 Type 2 compliant demonstrating enterprise-level security for our customers’ data. A report is available upon request.
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Data security expertise

Condens works with IT data protection specialist Fresh Compliance GmbH to maintain the high data security standards.

Learn more about Condens' data security and privacy standards in the help center.