Meet some of our customers

User-focused companies around the world use Condens

AON
forsta
H&M
accenture
futurice
kpmg
harvard
decathlon
voi
kimberly clark
eventbrite
adesso
springer_nature
paychex
Kununu
Siemens
mcgrawhill
Cisco
kentico
moodys
delivery_hero
goodyear
autoscout24
Steelcase
staples
Centre for Inclusive Design
o2
europace
wallapop
bd

Condens is the most popular User Research Repository based on customer reviews

4.8 out of 5
"I am LOVING Condens! I used to be a huge fan of Dovetail, but started looking around to see what other people have been using and you won me over with the notes feature and the accurate AI generated bookmarks."
Picture of Bina Bulman, Founding Product Designer at Passage Health
Bina Bulman, Founding Product Designer at Passage Health
"We've found Condens to be a real game-changer for us. It helped us streamline the entire workflow from note-taking to clustering insights and creating recommendations. ."
Picture of Natalia Patiño, UX Leader & Consultant, Former Head of UX @ Freeletics
Natalia Patiño, UX Leader & Consultant, Former Head of UX @ Freeletics
"Now, when someone comes to us with a question the answers are at our fingertips. With Condens our team has become more connected."
Picture of Ayesha Umme-Jihad, Senior Design Researcher at BMO Digital
Ayesha Umme-Jihad, Senior Design Researcher at BMO Digital
"The synthesis process in Condens is very unique and makes it really easy to process qualitative data as I go."
Picture of Tamara Didenko,Senior UX Designer at Trelora Real Estate
Tamara Didenko,Senior UX Designer at Trelora Real Estate
"The Synthesis part helps us to build the link between raw data and final report and demonstrate that results are not just something made up."
Picture of Magdalena Morel, Jefe de Proyectos at Casa de La Paz
Magdalena Morel, Jefe de Proyectos at Casa de La Paz
"The Artifact sidebar is brilliant. My process has now become free-flowing and intuitive instead of being constrained to strictly go step by step."
Picture of Tom Kingdom, User Researcher at Xempus AG
Tom Kingdom, User Researcher at Xempus AG
"Using Condens makes me much faster. I have all data in one view and don’t need to switch tabs."
Picture of Simona Maccarrone, UX Researcher at Matmatch
Simona Maccarrone, UX Researcher at Matmatch
"A great research analysis tool. Easy to use and pretty complete."
Picture of Raffaella Roviglioni, Head of Discovery at Fifthbeat
Raffaella Roviglioni, Head of Discovery at Fifthbeat
"Normally tagging was the most painful part in research. Now I enjoyed that process for the first time."
Picture of Harshada Desai, Design Researcher at theObservatory
Harshada Desai, Design Researcher at theObservatory
"With the split screen you can tag raw data and immediately connect it to findings. It makes things super quick."
Picture of Merche Gómez Sánchez, UX Designer at ShortCut Studio
Merche Gómez Sánchez, UX Designer at ShortCut Studio
"I am a visual person - Condens helps me a lot to make sense of qualitative data and structure them in a fast way."
Picture of Frauke Seewald, UX Design Consultant
Frauke Seewald, UX Design Consultant
"It is very easy to learn and to use. Plus the team offers great customer support."
Picture of Dr. April Bachhuber, UX Researcher at presize.ai
Dr. April Bachhuber, UX Researcher at presize.ai
"After careful search, we picked Condens to help us democratize access to research and allow designers to look at ongoing research work as it was enveloping."
Picture of Alya Naumova, UX Research Lead at Drop
Alya Naumova, UX Research Lead at Drop
"Condens allows me to keep track of even extensive user research data and not lose focus. The ability make references across participants has enabled me to work better and faster."
Picture of Annika Fähnle, Product Manager at Plantura
Annika Fähnle, Product Manager at Plantura
"We've developed a hashtag among our UX team at Moz, #BeLikeCondens, because dang if their commitment to swift, useful improvements isn't impressive. It's something to strive for."
Picture of Tonya Ricks Sterr, UX Designer at Moz
Tonya Ricks Sterr, UX Designer at Moz
"With Artifacts and structured fields, I feel like Condens has the most important things I need to build a proper repo. Those bits give it real powers!! Well done!"
Picture of Ioana Giart, UX Research Team Lead at Adverity
Ioana Giart, UX Research Team Lead at Adverity
"I was particularly impressed by its incredible ease of use – unlike other tools, I didn’t have to waste hours working out how to use it just to try it out."
Picture of Giorgia Negroni, UX Researcher at Findmypast
Giorgia Negroni, UX Researcher at Findmypast
"I really love how the Artifact pages pop out in a drawer on the right, it's the BIGGEST help not to have to navigate between Session to Artifact and worry about losing my train of thought between tabs. Great stuff!"
Picture of Sophie Ashcroft, UX Reseasrcher at NChain
Sophie Ashcroft, UX Reseasrcher at NChain
"The best thing is that Condens is usable with minimal onboarding of new users. I don’t have to spend a lot of time teaching people how to use it."
Picture of Kayla Svoboda, User Researcher at Freeletics
Kayla Svoboda, User Researcher at Freeletics
"Condens is a true game changer for me. It leveled up my UX Research, making it more professional, credible and agile."
Picture of Anne Görs, UX Research and Consulting dcx.rocks
Anne Görs, UX Research and Consulting dcx.rocks
"The split screen with drag & drop is so simple, yet so fantastically clever. It lowers my cognitive load significantly. I love it. This is my #1."
Picture of Aga Kaim, UX Researcher at AirHelp
Aga Kaim, UX Researcher at AirHelp
"As a designer doing ethnographic research I enjoy that Condens provides such a visual, colorful and intuitive user experience."
Picture of Valentina de la Garza, Industrial Designer
Valentina de la Garza, Industrial Designer
"We feel like the Condens team is always there to listen to our feedback and their support is just great and fast."
Picture of Adéla Svoboda, Senior UX Researcher at Kentico Software
Adéla Svoboda, Senior UX Researcher at Kentico Software
"I tried several other tools and I was annoyed by how little intuitive and user-friendly they were compared to Condens."
Picture of Ana Eloisa Garcia de Gortari, Working Student at Sono Motors
Ana Eloisa Garcia de Gortari, Working Student at Sono Motors
"Condens supports and streamlines the entire process from collecting evidence to sharing findings."
Picture of Thomas Fortmann, User Researcher at WATTx
Thomas Fortmann, User Researcher at WATTx
"The transcript is really accurate. It’s a lot better than what I’ve seen from other platforms."
Picture of Rebecca O'Keeffe, UX Designer at Moz
Rebecca O'Keeffe, UX Designer at Moz
"Media highlights are such a powerful feature. I’m using it for all my user tests now."
Picture of Gabriela Lembo, UX Designer at Celonis
Gabriela Lembo, UX Designer at Celonis
"Affinity mapping is the essential tool that brings us from tagged evidence to findings."
Picture of Mindy Harrell, Senior UX Researcher at Hepsiburada
Mindy Harrell, Senior UX Researcher at Hepsiburada
"Just wanted to thank you for the Bookmarks! It's such a great use of AI, even though it's so simple. And the summaries for Highlights are fantastic. Great job!"
Picture of Sasha Petrov, Senior Product Designer, h0s Inc
Sasha Petrov, Senior Product Designer, h0s Inc
"Just wanted to thank you for the Bookmarks! It's such a great use of AI, even though it's so simple. And the summaries for Highlights are fantastic. Great job!"
Picture of Sasha Petrov, Senior Product Designer, h0s Inc
Sasha Petrov, Senior Product Designer, h0s Inc
"The team and I are loving the AI updates to the platform, it has already been so useful, blown away by how accurate the bookmarking and summary suggestions have been."
Picture of Nick Gill, Lead UX Researcher at TrueLayer
Nick Gill, Lead UX Researcher at TrueLayer
"We’ve really been enjoying having Condens in our research workflow. AI bookmarks are great for giving a quick focus to transcripts. The AI summary is useful in Artifacts in addition to our own analysis."
Picture of James Field, Service Designer at Ferguson Enterprises
James Field, Service Designer at Ferguson Enterprises
"Hey team! Amazing work with the new AI features, I love it! Will save us so much time!"
Picture of Tamara Oess, UX Researcher at Yokoy
Tamara Oess, UX Researcher at Yokoy
"Just wanted to say - great changes with the bookmarks and AI-generated highlight summaries! Really helpful!"
Picture of Agata Kutowska, UX Researcher at Delivery Hero
Agata Kutowska, UX Researcher at Delivery Hero
"I feel like with Condens, we have taken our qualitative data analysis to the 21st century."
Picture of Inkeri Parman, Researcher at Pipedrive
Inkeri Parman, Researcher at Pipedrive
"Condens actually adds to my well-being by making research tagging a surprisingly pleasant activity!"
Picture of Dominika Prikrylova, UX Researcher at Kontent.ai
Dominika Prikrylova, UX Researcher at Kontent.ai
"The whole team at Condens are SO helpful! It's honestly been the best customer service I think I have ever received. They're helpful, responsive and knowledgeable."
Picture of Katie Fischer, Senior UX Strategist at The User Story
Katie Fischer, Senior UX Strategist at The User Story
"The last thing I'll mention is the excellent customer support. My questions are answered within hours and often lead to software changes. It's great to be in touch with the makers of the tool — one of the benefits of a product supported by a small team."
Picture of Brett Leber, Senior Manager UX Research at Angi
Brett Leber, Senior Manager UX Research at Angi
"[...] Also their support: questions are answered quickly and thoroughly, we even had some ad-hoc feature changes implemented: never experienced that before!"
Picture of Laurens van Lieshout, Senior Product Owner
Laurens van Lieshout, Senior Product Owner

Do you have some questions, specific requests or want a personal introduction to Condens?