How to connect Teams and Condens
Microsoft has recently made changes to how integrations with Teams work, replacing the Office 365 Connectors with the new Workflows app by the end of 2024. To ensure your existing integration continues working, please update it using the setup instructions below.
Create a webhook in Microsoft Teams
In Microsoft Teams, click the icon in the navigation menu, then search for and open Workflows.
Select Create new flow and then choose Create from blank.
In the search bar, type webhook and select Microsoft Teams Webhook.
Set the trigger to When a Teams webhook request is received.
For Who can trigger the flow, choose Anyone and click New step.
Under Choose an operation, select Microsoft Teams, then choose Post a card in a chat or channel.
Leave Post as set to Flow bot and choose Channel for Post in.
When prompted, set the following:
Team: Select your company's Teams account
Channel: Select your designated channel
Adaptive card field: Choose Adaptive card
Save your workflow.
Finally, click the When a Teams webhook request is received box, then copy the HTTP post URL.
Activate the Teams integration in Condens
Log into your Condens account and open the
.Go to Integrations.
Activate the Microsoft Teams integration by clicking the toggle.
Paste the generated HTTP post URL from Microsoft Teams into the Teams integration settings:
Confirm by clicking the
button.