Compare Condens to Dovetail

Condens and Dovetail are both tools for qualitative data analysis and building a research repository. If you are looking for a Dovetail alternative or are simply comparing the two tools we put together some information to help you choose the best fit for your organization.

The top 5 reasons why researchers choose Condens vs. Dovetail

1. Affinity diagramming

In Condens you make sense of data and connect the dots in a visual way. Use drag and drop to arrange highlights just as you know from working with physical posits on a wall. This sparks your sensemaking processes and is easy to pick up for stakeholders thereby making Condens the ideal place for live collaboration.
„Affinity mapping is the essential tool that brings us from tagged evidence to findings.”
Photo of Mindy Harrell
Mindy Harrell
Senior UX Researcher at Hepsiburada
„Affinity mapping is the essential tool that brings us from tagged evidence to findings.”
Photo of Mindy Harrell
Mindy Harrell
Senior UX Researcher at Hepsiburada

2. A flexible synthesis process

Good insights can come up any second. While you go through the raw data in Condens to tag it you can already start to form insights and build a presentation in parallel. Just open the Conclusion as a split-screen to note down ideas and build clusters in an iterative way. So instead of being strictly linear, Condens offers a flexible synthesis process that feels more natural.
„With the split screen you can tag raw data and immediately connect it to findings. It makes things super quick.”
Photo of Merche Gómez Sánchez
Merche Gómez Sánchez
UX Designer at ShortCut Studio
„With the split screen you can tag raw data and immediately connect it to findings. It makes things super quick.”
Photo of Merche Gómez Sánchez
Merche Gómez Sánchez
UX Designer at ShortCut Studio

3. Easy to learn - easy to use

To facilitate onboarding and daily use Condens is designed with the minimal levels of hierarchy needed using terms and concepts people are familiar with. For example, projects are organized in three steps: Sessions for raw data, Synthesis to make sense of evidence and Conclusion to summarize findings. Another example: To connect evidence across studies you simply turn a project tag into a global tag - no big deal.
„The best thing is that Condens is usable with minimal onboarding of new users. I don’t have to spend a lot of time teaching people how to use it.”
Photo of Kayla Svoboda
Kayla Svoboda
UX Researcher at Freeletics
„The best thing is that Condens is usable with minimal onboarding of new users. I don’t have to spend a lot of time teaching people how to use it.”
Photo of Kayla Svoboda
Kayla Svoboda
UX Researcher at Freeletics

4. Stakeholder experience

Maximize the impact of research by letting stakeholders discover research in a self-serve way. Condens’ Stakeholder Repository is a space specifically designed to let colleagues search for topics and browse research results - like a magazine curated by researchers. Since it contains findings and no raw data it helps to democratize access to research while keeping sensitive information private.
Screenshot of the Condens Research Magzine
„After careful search, we picked Condens to help us democratize access to research and allow designers to look at ongoing research work as it was enveloping.”
Photo of Alya Naumova
Alya Naumova
UX Research Lead at Drop
„After careful search, we picked Condens to help us democratize access to research and allow designers to look at ongoing research work as it was enveloping.”
Photo of Alya Naumova
Alya Naumova
UX Research Lead at Drop

5. Outstanding personal support with all plans

Whether you are a team of one or working for a large enterprise, we don’t look at your plan to determine if you’ll get help. All of our customers get personal, high-quality support and training be it via email or in a video call. In fact, great service and personal touch is what our customers value about Condens.
„We feel like the Condens team is always there to listen to our feedback and their support is just great and fast.”
Photo of Adéla Svoboda
Adéla Svoboda
Senior UX Researcher at Kentico Software
„We feel like the Condens team is always there to listen to our feedback and their support is just great and fast.”
Photo of Adéla Svoboda
Adéla Svoboda
Senior UX Researcher at Kentico Software

Unique features

Honestly, we're no fans of comparing tools on a mere feature basis. At the same time we understand that a certain functionality can be critical for you. So we assembled a list of features that either of the tools has exclusively. But remember that there is so much more that shapes the experience of a tool than just its features and software changes rapidly nowadays.

Last updated: June, 2021

Exclusively with Condens

Download video clips & highlight reels
Download any clips of research highlights as snippets or automatically generated highlight reels. Learn more
Session templates
Pre-define a core structure or content that can be applied to the notes section of every new Session in a project. Learn more
Full project data export
Export all data connected to any project with one click. Learn more
AI-assisted tagging
Structure data by attaching tags to notes and files. AI-based suggestions ensure a smooth workflow. Learn more
Import and search existing reports
Oftentimes there is existing research data that should go to the repository. Easily import and use existing reports. Learn more
Hosting in EU-based data centers
Data is processed and stored exclusively in data centers within the European Union. Learn more

Exclusively with Dovetail

Sentiment analysis
Automatic text analysis to determine whether it expresses positive or negative sentiment.
Project templates
Provide a starting set of data, tags, and project configuration to begin new projects from.
Custom theme color
Set a theme for your workspace by choosing a custom color.
Graphs to visualize tags
Show the number of highlights or text volume in charts.
Email notifications
Receive the latest project changes as notification via email.
SOC 2 certification
Established mitigation of risks related to security, availability, and confidentiality.

What our customers say

  • We've developed a hashtag among our UX team at Moz, #BeLikeCondens, because dang if their commitment to swift, useful improvements isn't impressive. It's something to strive for.
    Picture of Tonya, UX Designer at Moz
    Tonya, UX Designer at Moz
  • As a designer doing ethnographic research I enjoy that Condens provides such a visual, colorful and intuitive user experience.
    Picture of Valentina de la Garza, Industrial Designer
    Valentina de la Garza, Industrial Designer
  • Condens allows me to keep track of even extensive user research data and not lose focus. The ability make references across participants has enabled me to work better and faster.
    Picture of Annika, Product Manager at Plantura
    Annika, Product Manager at Plantura
  • Normally tagging was the most painful part in research. Now I enjoyed that process for the first time.
    Picture of Harshada, Founder and Design Researcher at theObservatory
    Harshada, Founder and Design Researcher at theObservatory
  • A great research analysis tool. Easy to use and pretty complete.
    Picture of Raffaella, Head of Discovery at Fifthbeat
    Raffaella, Head of Discovery at Fifthbeat
  • I am a visual person - Condens helps me a lot to make sense of qualitative data and structure them in a fast way.
    Picture of Frauke, UX Design Consultant
    Frauke, UX Design Consultant
  • Condens is what I’ve been looking for as a user researcher for a long time.
    Picture of Thomas, User Researcher at WATTx
    Thomas, User Researcher at WATTx
  • Using Condens makes me much faster. I have all data in one view and don’t need to switch tabs.
    Picture of Simona, UX Researcher at Matmatch
    Simona, UX Researcher at Matmatch
  • In contrast to Word I can build my own structure while analyzing data. That helps me to find things faster and is a huge time saver.
    Picture of Lisa, Senior UX Researcher at Europace
    Lisa, Senior UX Researcher at Europace

Ready to try Condens yourself? Try Condens 15 days for free!