Global Tags
By default, Tags in Condens are project-specific and can only be used in the Project they are created in. So, to connect research evidence across Projects, we use Global Tags which are available in all Projects.
For example, research participants mention feature requests in multiple Projects and you don’t want to create a separate Tag in each Project. A Global Tag lets you label all these observations with one Tag.
Creating a Global Tag
There are three ways to create a Global Tag in Condens:
Go to
Tags in the menu on the left and select the Global Tags tab to create a new Global Tag.Turn an existing Project Tag into a Global Tag, for example, by dragging it to the Global Tags tab and dropping it to the respective group.
Select one or multiple Tags via the
, choose 
and use 
Send to tag group.
If you want to reconvert your Global Tags into Project Tags, you can read more about it here.
Using Global Tags
Select a Global Tag or Global Tag group to see all the highlights associated with it. You can use the search bar to filter and sort the highlights for further analysis.
On the right, you find the Artifacts sidebar containing 
Note of the currently active project to drag highlights into.
Admins can use the 
to control Global Tags. Once locked, only admins can create, edit, or delete Global Tags and Tag groups. However, researchers can still tag Highlights using Global Tags.
Disable Global Tags for a Project
For each Project, you can configure whether it should contain Global Tags or not. To do so, click on the Project name in the menu in the navigation bar on the left side, then click the icon and toggle Enable Global Tags.
Tag Boards
Tag Boards let you create multiple sets of Global Tags segmented across teams, products, or research areas, helping you keep Tags structured and relevant to their research context.
For instance, you could create boards for Feature Requests, Product Feedback, or User Emotions — tailoring the system to your research.
Each Tag Board you create by clicking 
in your Tags will appear as a new tab with a 
icon, indicating its default availability across all Projects. If you create multiple Tag Boards, you can change their order by clicking the 
icon, and then clicking 
by the Tag Board name to drag it to your desired place.
Admins can manage which Tag Boards are enabled in each project, helping teams maintain a clear and efficient tagging system.
