How to change the number of user seats

There are different user roles available that allow you to provide access to Condens. Only user roles tied to actively conducting research will take a count of your seat contingent. These roles count as a seat:

• Admins

• Researchers

Accordingly, these roles do not count: Non-Research Administrators, Read-only Stakeholders, Stakeholders. Learn more about all our user roles.

You can easily change the number of seats included in your plan.

For Individual, Team, Business and Enterprise Plans paying via credit card:

1. Click on Settings.

2. Open the Billing tab. (If you can't see it, please reach out to your account admin to adjust the number of seats)

3. Navigate to Included Researchers to select the new number of user seats and choose the payment button below.

For Business and Enterprise Plans paying via invoice and bank transfer:

Please reach out to us: hello@condens.io.