Connect Miro to Condens

Do you want to include user quotes from your research project in a remote workshop? Or is your team familiar with Miro, and it’s common practice to take notes from research sessions or for brainstormings there? When working with different tools, it’s essential to find simple and efficient ways to bring data from one tool to the other.

Miro is an online collaborative whiteboard platform. Here are 4 step-by-step-guides on how to work with Miro and Condens.


Please note: It's also possible to analyze UX Research data on a whiteboard directly in Condens. Learn more here.

Use Case 1: Use Condens highlights in a Miro board

Do you want to include user quotes from your research project in a remote workshop? Or do you want to bring highlights to an online meeting with stakeholders that are familiar with Miro? There are many ways to bring individual highlights or a group of highlights from Condens to Miro, like:

Import highlight quotes as multiple images

  1. In Condens, select the user quotes you want to bring to Miro.

  2. Use   to copy the content (or use / +).

  3. Define if the copy should contain the participant’s name and click on Copy as Image.

  4. Open your Miro board.

  5. Paste the copied highlights with / +.

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Import highlight quotes as plain text

Follow the steps from above (Import highlights as multiple images) and select Copy as text instead of Copy as Image.

Import highlight cluster as one image

For this you best start from a Conclusion. Select the highlight Cluster, and use   to copy the content as an image. When you now paste it to Miro, you will get one image containing all highlights from the cluster.

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Import highlight quotes as sticky notes

  1. In Condens, select the user quotes you want to bring to Miro.

  2. Click on to export the data either as CSV or Excel file.

  3. Open the file and copy the relevant cells with / +

  4. Open Miro and paste the cells to your board with / +. Each cell will be placed on one sticky note.

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Use Case 2: Bring Miro boards to Condens

The Miro integration makes it easy to reference and embed the data from Miro boards, which you might be using for brainstorming workshops, affinity mappins, etc, in Condens Artifacts and more.

By embedding Miro boards in Condens, you will only be able to view the boards but not edit them.

Search results in Condens don’t include embedded Miro boards.

Follow these steps to embed a live Miro board in any Artifact, Session or Project description:

In Miro

  1. Open the Miro board page.

  2. Click Share in the toolbar.

  3. Under the Invite tab, go to Anyone with the link, and choose View.

    If the board is only shared with members of your organization, they must be logged in to view the embed.

  4. Click Copy board link.

In Condens

  1. Select Embed Website or app and search for Miro:

    • In any editor (eg. in a Session, text Artifact, Project description, etc.) use the next to an empty line or type ‘/’ and search for Miro or select Embed website or app.

    • In any Whiteboard Artifact, click (...) the left menu bar, search for Miro or select Embed website or app and place it on the Whiteboard. 

  2. Paste the link in the respective field on the Miro element.

You can find more details on how to retrieve the link to Miro boards here.

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Use Case 3: Bring Miro observation notes to a Condens Session

Is your team familiar with Miro and it's common practice to take notes from research sessions or for brainstormings there? You can bring all Miro notes to Condens in the structure you need. The notes from e.g. mindmaps, clustered sticky notes or other Miro board elements can be brought to Condens either as a list containing all notes or as structured single elements. Here’s how to go about this:

Copy notes compiled as a list

  1. In Miro, select the notes that you want to bring to Condens.

  2. Export the data by clicking on Export to CSV (Excel).

  3. Open the new file.

  4. Copy the relevant cells with / +

  5. Open Condens and paste the copied cells to your research Notes section / +. Each cell is placed in a paragraph.

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Import notes as single sections

  1. Select the notes in Miro that you want to bring to Condens.

  2. Export the data by clicking on Export to CSV (Excel).

  3. Open Condens, navigate to your research project and click on to bulk-import data.

  4. Select your file created from Miro.

  5. Define how you want to import the data, either by naming different sections, defining data types, or excluding fields. You can find more information on how to define fields for CSV-Import here.

  6. Click Import Session

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Use Case 4: Automate steps between Miro and Condens with Zapier

Both Condens and Miro provide a Zapier integration which enables you to set up automations between the two. This way you can send data from Miro to Condens or the other way around automatically based on certain events (also called triggers). Please note that this requires a Zapier account and may require a paid plan for Zapier. Here's how you can connect the tools:

  1. Connect your Condens and your Miro account to your Zapier account. Follow our step-to-step Zapier set-up guide for this.

  2. Start creating your own Zap (your tool automation) on Zapier: Condens and Miro connections on Zapier


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