The Power of Empathy in UX Research

On-demand | UXR Interview

The Power of Empathy in UX Research

What does empathy really mean in UX research? And how do we put it into practice?

Cory Lebson, longtime UX researcher, author, and educator, has an open conversation about the role of empathy in research. It's what makes us human. And in the context of the rise of AI, it's a researcher's superpower.

Our Speakers

Cory Lebson

Cory is an experienced user research practitioner with three decades in the field who's worked with 150+ organizations as a knowledge consultant. He's also authored several articles and books, including The UX Careers Handbook, Second Edition.

What to expect

An interview packed with insights, warmth, and practical advice for anyone navigating UX research, and just trying to be a little more human.

Why empathy is more important than ever in 2025

How to actually develop an empathetic mindset (yes, it’s a skill!)

How to use storytelling to convey empathy

The good, the bad, and the cardboard cutouts of personas

Get the recording

Get a front-row set to your next UXR ‘aha!’ moment.