Analysis
From raw data to insights — spot patterns, connect dots, and uncover what matters.
Condens AI: Purpose-built for UX Research
At Condens, we leverage AI to automate tedious tasks and assist in others, yet recognize the unique depth and empathy researchers bring to the analysis. Our goal? To integrate AI-driven features into Condens that streamline the workflow while leaving the core analysis to researchers to maintain the quality of the results with minimal effort.
Efficient workflow
Get help with redundant tasks and focus on the core: analyzing and synthesizing user research.
Uncover insights quickly
Condense large research datasets into concise information for easy access to crucial insights.
Prioritize data privacy
Leverage AI-powered capabilities while maintaining strict data integrity and security.
AI features that truly add value
Our AI vision is all about integrating features that genuinely elevate research
efficiency. No fluff, no magic buzzwords - just real, meaningful improvements that make a
difference in your workflow.
Speed up analysis with AI-assisted tagging
Using AI-suggested tags is a great way to save time and ensure consistency while the
data volume in the research repository expands. This will prevent the creation of
duplicate tags and ensure none are overlooked.
Accelerate synthesis with auto-clustering
Automated affinity mapping in the Whiteboard lets you guide AI with prompts, from broad
questions to specific instructions, or automatically group Highlights by sentiment,
saving you hours of manual work connecting data and spotting patterns.
Instant insights with AI-powered search
Ask your repository and get instant insights with AI-powered conversational search.
Stakeholders can ask their burning questions and dive deeper into published research
with follow up questions. No digging, no guesswork — just instant, evidence-backed
insights whenever they need them.
Detect key topics in lengthy transcripts and notes
Auto-created bookmarks eliminate the need to manually sift through long transcripts or
notes. They also act as memory aids to help researchers recall, reference, and share key
moments or critical insights.
"Just wanted to thank you for the Bookmarks! It's such a great use of AI, even though it's
so simple. And the summaries for Highlights are fantastic. Great job!"
Sasha Petrov
Senior Product Designer, h0s Inc
Auto-summarize core messages from your research
Condens' AI-powered Summaries help you quickly capture core messages across Sessions,
Artifacts, Highlights, Tags, and Clusters. Instantly generate concise overviews of key
takeaways, revealing patterns, user sentiment, and important insights — all without
sifting through every detail.
Uncover related evidence
in no time
Condens identifies and suggests similar Highlights across Tags and Clusters, revealing
connections and trends that might be missed in manual review.
Accurately transcribe recordings into 85+ languages
Turn audio and video recordings into fully time-stamped and readable text with Condens’
AI-powered transcription. Benefit from precise speaker recognition, word accuracy,
automated captions, and easily shareable highlight reels.
Features built for fast analysis
Global search
Find what you're looking for with an easy-to-use search and powerful filters.
Tag summaries
Generate AI-powered summaries for Tags and Tag groups for quicker context.
Smart Clusters
Continuously auto-populate Clusters with relevant research Highlights and Artifacts.
Auto-Bookmarks
Auto-generate bookmarks and find key topics in lengthy transcripts for quick recall and sharing.
AI-suggested Tags
Efficiently structure data and mark Highlights with AI-powered Tag suggestions.
AI-suggested Highlights
Connect related research evidence across Tags and Clusters with no manual work.
AI summaries
Automatically generate summaries for your research evidence to identify key takeaways.
Auto-clustering
AI-powered affinity mapping guided by your questions and instructions or auto-detected sentiment.
Highlight reels
Get short media clips of research highlights and share engaging feedback super-cuts with your team.
Transcription
Get powerful multilingual transcriptions with speaker recognition and automated captions.
Session summaries
Quickly get a summary of key insights from a session without digging through transcripts, notes, or quotes. (coming soon)
Ask your repository
Enable stakeholders to use AI-powered search across your repository to quickly find artifacts. (coming soon)
Ensuring data security with Condens
When it comes to AI-driven UX research, Condens prioritizes your data privacy and makes
sure that all your information is handled carefully, transparently, and responsibly.
Your data belongs to you
We recognize the sensitivity of research data and guarantee that any data you upload to Condens always remains yours.
Guaranteed data confidentiality
Your data will only ever be used to provide you with our services and never for training AI models for other customers or AI tools and services.
Secure hosting
Choose secure hosting with US or EU-based servers, giving you control over data residency to ensure security and compliance with local regulations.
Trusted partnership
We only use AI services of established sub-processors such as Microsoft Azure, Google Cloud, and AWS.
Limited data retention policy
Data is retained only for the duration of processing, following strict data retention policies.
GDPR, HIPAA, CCPA, and APA compliant
Condens ensures the security and privacy of sensitive data by complying with GDPR, HIPAA, CCPA, and APA regulations.
SOC 2 certification
Condens is SOC 2 Type 2 compliant demonstrating enterprise-level security for our
customers’ data. A report is available upon request.
Learn more
Data security expertise
Condens works with IT data protection specialist Fresh Compliance GmbH to maintain the high data security standards.
Elevating UX research with Condens AI
The team and I are loving the AI updates to the platform, it has already been so useful, blown away by how accurate the bookmarking and summary suggestions have been.
Nick Gill
Lead UX Researcher at TrueLayer
We’ve really been enjoying having Condens in our research workflow. AI bookmarks are great for giving a quick focus to transcripts. The AI summary is useful in Artifacts in addition to our own analysis.
James Field
Service Designer at Ferguson Enterprises
Hey team! Amazing work with the new AI features, I love it! Will save us so much time!
Tamara Oess
UX Researcher at Yokoy
Just wanted to say - great changes with the bookmarks and AI-generated highlight summaries! Really helpful!
Agata Kutowska
UX Researcher at Delivery Hero
I am LOVING Condens! I used to be a huge fan of Dovetail, but started looking around to see what other people have been using and you won me over with the notes feature and the accurate AI generated bookmarks.
Bina Bulman
Founding Product Designer at Passage Health
Condens has been SO helpful with video analysis, and I love the AI generated bookmarks.
Jackie Swann
Associate User Experience Researcher at Usability Sciences
Condens has helped us save about 17.5 working hours per employee per term on research analysis. This has made a real impact on how quickly and effectively we are able to engage with data and analyze findings.
Lily Donnelly
Marketing Manager at MyTutor
Ready to experience how Condens’ purpose-built AI features can speed up your research workflow?
