Flexible pricing for all UX research settings

Try for free for 15 days

Individual

Streamline the analysis of research projects

From
15€ /month
or 165€/year (1 month free)
Try 15 days for free

Key features:

Included Researchers: 1
Additional Researchers: 15€/month
Automated transcription:
12 hours per month included
Analysis features
Basic integrations
Unlimited projects
Unlimited read-only sharing of findings via public link
Personal support and onboarding

Team

Build a research repository and empower stakeholders

From
170€ /month
or 1.870€/year (1 month free)
Try 15 days for free

Everything in Individual, plus:

Included Researchers: 3
Additional Researchers: 28€/month
Automated transcription:
50 hours per month included
Repository features
All integrations
Unlimited read-only stakeholders
Dedicated Stakeholder Repository

Business

Scale research across your organization

From
400€ /month
paid yearly (4.800€/year)
Try 15 days for free

Everything in Team, plus:

Included Researchers: 5
Additional Researchers: 45€/month
Automated transcription:
Unlimited
Stakeholder collaboration
Granular permission management
Single sign-on (SSO)
Data security assessments

Enterprise

Best for organizations with custom requirements

From
1.000€ /month
paid yearly (12.000€/year)
Try 15 days for free

Everything in Business, plus:

Included Researchers: 10
Additional Researchers: 60€/month
Custom terms
Service Level Agreements (SLAs)
Custom data retention

Compare Plans

Individual
Team
Business
Enterprise
15€ per month
170€ per month
400€ per month
1.000€ per month

Pricing

Yearly price
165€
1.870€
4.800€
12.000€
Monthly subscription option
✓
✓
Included Researchers
1
3
5
10
Additional Researchers
0
0
0
0
Read-only stakeholders
0
Unlimited
Unlimited
Unlimited

Usage

Projects
Unlimited
Unlimited
Unlimited
Unlimited
File storage
Unlimited
Unlimited
Unlimited
Unlimited
Transcription hours
12h / month
50h / month
Unlimited
Unlimited
Cross-project participant profiles
25
Unlimited
Unlimited
Unlimited

Analysis

Collaborative note taking
✓
✓
✓
✓
AI-assisted tagging
✓
✓
✓
✓
AI-powered auto-clustering
Small datasets
Medium datasets
Large datasets
Unlimited
Tag management
✓
✓
✓
✓
Media clips & highlight reels
✓
✓
✓
✓
Split screen mode
✓
✓
✓
✓
Infinite whiteboard
✓
✓
✓
✓
Shareable links
✓
✓
✓
✓
Comments & mentions
✓
✓
✓
✓
Session Templates
✓
✓
✓
✓
Project Templates
✓
✓
✓
Stakeholder Collaboration
✓
✓

Repository

Participant pool
✓
✓
✓
Global search & filters
✓
✓
✓
Global tags
✓
✓
✓
Read-only access for stakeholders
✓
✓
✓
Stakeholder Repository
✓
✓
✓

Research Ops

Multiple Workspaces
✓
✓
✓
✓
Usage reports
✓
✓
Granular permission management
✓
✓
Automated data deletion
✓

Integrations

Full Project Export
✓
✓
✓
✓
Zoom
✓
✓
✓
✓
Google Drive
✓
✓
✓
✓
Microsoft Cloud Storage
✓
✓
✓
✓
Microsoft Teams
✓
✓
✓
Slack
✓
✓
✓
Zapier
✓
✓
✓

Security & privacy

Data hosting in the EU or US
✓
✓
✓
✓
Anonymized sharing
✓
✓
✓
✓
Easy deletion of personal data
✓
✓
✓
✓
GDPR & CCPA compliant
✓
✓
✓
✓
Data Processing Agreement (DPA)
✓
✓
✓
✓
SOC 2 report
✓
✓
✓
HIPAA compliant
✓
✓
Single Sign-on (SSO)
✓
✓
Custom data retention
✓

Support & administration

Personal support (email & video-call)
✓
✓
✓
✓
Personal onboarding & training
✓
✓
✓
✓
Self-serve help-center
✓
✓
✓
✓
Data migration
✓
✓
✓
Taxonomy support
Starter
Advanced
Extensive
Security assessment
Self serve
Full service
Full service
Individual terms
✓
Service level agreements
✓
Dedicated Success Manager
✓

Common questions

Who can view research results?
You can share results with anyone you chose to. Viewing results does not require a Condens account.
Do I need a credit card to start the free trial?
No, you can try Condens for free without providing payment information before.
What if there are not always the same people working with Condens?
The number of seats determines how many people can use Condens at the same time. You can reassign seats on a monthly basis.
What happens after my trial ends?
If you want to continue using your workspace, just enter your payment information. If you do nothing, your workspace will change into “read-only” mode.
Can I work with clients on Condens?
Yes, Condens is designed for secure collaboration with clients. Separate workspaces for each client make sure all data is kept confidential.
Is my data locked in the tool?
No, you can download all your data in a readable format at any time.
Learn more
What happens to unused transcription quota?
Unused transcription minutes will lapse at the end of the respective billing cycle. If you pay monthly, they will lapse at the end of the month. For yearly payment, they will only lapse at the end of the year.
What if I need more than the included transcription quota?
You can always buy more transcription at a price of $5/hour or 5€/hour. Get in touch to learn about volume discounts.
Is Condens GDPR compliant?
Yes, we incorporated strict measures into our data processing practices to ensure compliance with GDPR.
Learn more
Is Condens secure?
We work with best-in-class, certified hosting providers and state of the art encryption. Data is backed up daily and we are obtaining our SOC 2 certification at the moment.
Learn more
Can I pay via bank transfer?
Yes. You can pay via bank transfer for the Team, Enterprise and Business plan on a yearly basis. Get in touch via hello@condens.io for more information.
Are there discounts for educational purposes and NGOs?
Yes! Condens is free for educational purposes and we offer discounts for non-profits.
Learn more
Do you have some questions, specific requests or want a personal introduction to Condens?
Book a demo