Flexible pricing for all UX research settings

Try for free for 15 days

Lite

Streamline research analysis of individual projects

From
15€ /month
or 165€/year (1 month free)
Try 15 days for free

Key features:

Included Researchers: 1
Additional Researchers: 15€/month
Unlimited automated transcription
Analysis features
Basic integrations
Unlimited projects
Unlimited read-only sharing of findings via public link
Personal support and onboarding

Business

Scale research across your organization

From
500€ /month
paid yearly (6.000€/year)
Try 15 days for free

Everything in Lite, plus:

Included Researchers: 5
Additional Researchers: 85€/month
Repository Features
All integrations
Unlimited read-only stakeholders
Dedicated Stakeholder interface
Data security assessments
Optional: SSO and HIPAA Addon

Enterprise

Best for organizations with custom requirements

Contact us for more
information
Contact us

Everything in Business, plus:

Minimum Researchers: 5
Custom terms
Service Level Agreements (SLAs)
Automated data deletion
Advanced user & permission management

Compare Plans

Lite
Business
Enterprise
15€ per month
500€ per month
contact us

Pricing

Yearly price
165€
6.000€
Contact us
Monthly subscription option
✓
Included Researchers
1
5
5
Additional Researchers
0
0
Contact us
Read-only stakeholders
0
Unlimited
Unlimited

Usage

Projects
Unlimited
Unlimited
Unlimited
Folders
1
Unlimited
Unlimited
File storage
Unlimited
Unlimited
Unlimited
Transcription hours
Unlimited
Unlimited
Unlimited
Cross-project participant profiles
25
Unlimited
Unlimited

Analysis

Real-time collaboration
✓
✓
✓
Tag management
✓
✓
✓
Media clips & highlight reels
✓
✓
✓
Split screen mode
✓
✓
✓
Infinite whiteboard
✓
✓
✓
Comments & mentions
✓
✓
✓
Session Templates
✓
✓
✓
Project Templates
✓
✓

Condens AI

AI-powered transcription
✓
✓
✓
Auto-bookmarks
✓
✓
✓
AI-assisted tagging
✓
✓
✓
Sentiment Analysis
Small datasets
Large datasets
Unlimited
AI-powered auto-clustering
Small datasets
Large datasets
Unlimited
Smart Highlight recommendations
✓
✓
✓
Session summaries
✓
✓
✓
Research evidence summaries
✓
✓
✓
Conversational AI search
✓
✓

Repository

Participant pool
✓
✓
Global search & filters
✓
✓
Global tags
✓
✓
Global Tag Boards
3
Unlimited

Stakeholder Experience

Shareable links
✓
✓
✓
Play clips directly in Slack
✓
✓
✓
Read-only access for stakeholders
✓
✓
Dedicated Stakeholder Interface
✓
✓
Customizable Insights Magazine
✓
✓
Multiple Insights Magazines
3
Unlimited
Ask your repository
✓
✓
Stakeholder Collaboration
✓
✓
AI search Insights in Slack
Coming soon

Research Ops

Multiple Workspaces
✓
✓
✓
Usage reports
✓
✓
Granular permission management
✓
✓
User groups
✓

Integrations

Full Project Export
✓
✓
✓
Zoom
✓
✓
✓
Google Drive
✓
✓
✓
Microsoft Cloud Storage
✓
✓
✓
Microsoft Teams
✓
✓
Slack
✓
✓
Zapier
✓
✓

Security & privacy

Data hosting in the EU or US
✓
✓
✓
Anonymized sharing
✓
✓
✓
Easy deletion of personal data
✓
✓
✓
GDPR & US privacy compliant
✓
✓
✓
Data Processing Agreement (DPA)
✓
✓
✓
SOC 2 report
✓
✓
Single Sign-on (SSO)
Add-on
✓
HIPAA compliant
Add-on
✓
Automated data deletion
✓

Support & administration

Personal support (email & video-call)
✓
✓
✓
Personal onboarding & training
✓
✓
✓
Self-serve help-center
✓
✓
✓
Data migration
✓
✓
Taxonomy support
Advanced
Extensive
Security assessment
✓
✓
Individual terms
✓
Service level agreements
✓
Dedicated Success Manager
✓

Common questions

Who can view research results?
You can share results with anyone you chose to. Viewing results does not require a Condens account.
Do I need a credit card to start the free trial?
No, you can try Condens for free without providing payment information before.
What if there are not always the same people working with Condens?
The number of seats determines how many people can use Condens at the same time. You can reassign seats on a monthly basis.
What happens after my trial ends?
If you want to continue using your workspace, just enter your payment information. If you do nothing, your workspace will change into “read-only” mode.
Can I work with clients on Condens?
Yes, Condens is designed for secure collaboration with clients. Separate workspaces for each client make sure all data is kept confidential.
Is my data locked in the tool?
No, you can download all your data in a readable format at any time.
Learn more
Is Condens GDPR compliant?
Yes, we incorporated strict measures into our data processing practices to ensure compliance with GDPR.
Learn more
Is Condens secure?
We work with best-in-class, certified hosting providers and state of the art encryption. Data is backed up daily and we are obtaining our SOC 2 certification at the moment.
Learn more
Can I pay via bank transfer?
Yes. You can pay via bank transfer for the Business and Enterprise plan. Get in touch via hello@condens.io for more information.
Are there discounts for educational purposes and NGOs?
Yes! Condens is free for educational purposes and we offer discounts for non-profits.
Learn more
Do you have some questions, specific requests or want a personal introduction to Condens?
Book a demo