Your research holds incredible value, but only if it’s easy to access, explore, and act on.
Condens turns scattered data into connected insights and makes it simple to share,
collaborate, and drive action. All in one organized, collaborative repository that brings
together your customer knowledge, teams, and tools.
Organized and connected by design
Centralize all your research — from raw data to participant info — in one searchable space, with structure and context built in.
Built for collaboration and visibility
Turn your repository into a central hub for sharing insights, collaborating with stakeholders, and keeping teams aligned.
Secure and scalable for your team
With user groups, roles, and SSO, you control access and keep your research secure and compliant as you scale.
One central place for everything you know about your customers
No more shared drives, chaotic folders, or scattered documents. Build a centralized, searchable hub for customer insights. Break down silos and align your team with a single, up-to-date view of your customers.
From scattered data to a single source of truth
Build a single source of truth by importing and unifying all data from sales calls, usability tests, interviews, surveys, analytics, CRM data, and more — across teams and tools, all in one place.
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Ask your data, get instant answers
Find what you need in seconds with AI-powered conversational or global search. It's like having a researcher at your fingertips: fast, intuitive, and always available.
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Cross-project analysis made easy
With all your customer knowledge in one central repository, easily conduct cross-project analysis. Compare and connect findings across studies, projects, or time periods, and spot trends.
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Turn complexity into clarity with a global taxonomy
Easily organize your research with custom fields and global tags. Use these to quickly find, categorize, compare, and analyze data, making it easy to uncover themes across projects and track progress, no matter how complex your research gets.
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Manage Participants
Build, organize, and manage your participant panel
Your research doesn’t stop at a single project, and neither should your understanding of participants. From the first call to the latest feedback, keep every detail organized, accessible, and privacy-compliant.
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A tidy place for all your participant data
Easily build and manage your own panel and keep all participant info — from demographics to consent status and past sessions — neatly organized in one place. Stay on top of who you’ve talked to, what they’ve shared, and who’s a great fit for your next study.
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See the bigger picture beyond individual projects
Use participant attributes to uncover patterns in your research. Discover what matters most to key user segments and spot hidden insights.
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Handle data privacy with confidence
With all data linked to sessions and participants, it’s easy to fulfill data deletion or privacy requests. When personal data is removed, all associated content is automatically deleted.
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Collaborate & Share
Unite teams and insights in one powerful research repository
Your research repository is more than a place to store insights. It’s where collaboration happens, decisions get smarter, and customer knowledge flows into everyday work.
Work together, right where the insights live
Researchers, PMs, designers, and marketers — everyone’s invited! Add comments, notes, and spark discussions right inside the repository. No more back-and-forths or scattered feedback. Just smoother collaboration and faster decisions.
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Transform your repository into a self-serve insights hub
Condens doesn’t just store research, it brings it to life. The Insights Magazine turns your repository into a self-serve hub where stakeholders can explore curated findings without getting lost in raw data. Clear, accessible, and ready to drive action.
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Let your repository join the conversation
Bring insights straight into Slack and Teams. Share findings with a quick link or ask your repository a question using AI search to get instant answers, right where the team is talking.
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Empower teams without losing control
And while collaboration is seamless, control stays in your hands. With user groups, role-based access, and anonymization options, you decide who sees what — from contributors and stakeholders to external collaborators.
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More than just a research repository
Condens goes beyond traditional repositories. It starts the moment your research is done —
importing data, transcribing videos, supporting AI-powered analysis, connecting insights
across projects, and making findings easy to share. All in one place. All in Condens.
AI that’s actually helpful
Let AI do the heavy lifting — from tagging and summarizing to answering questions. Analyze quicker without missing the nuance.
Accurate transcripts, no effort
Upload your recordings and get accurate transcripts automatically and start analyzing in minutes.
Analysis, your way
Use highlights, tags, and whiteboards to synthesize your findings and go from raw data to meaningful insights with powerful analysis tools, your way.
Insights that get seen and shared
Turn your findings into shareable, engaging stories with the Insights Magazine designed to engage stakeholders, not overwhelm them.
AI that’s actually helpful
Let AI do the heavy lifting — from tagging and summarizing to answering questions. Analyze quicker without missing the nuance.
