Sarah Brennan-Newell
Senior UX Researcher at Canadian Institute for Health Information (CIHI)
Live Online Course

Research Method to Madness:
Introducing ResearchOps in Your Organization

Getting started with ResearchOps can be overwhelming. Secure one of 35 free spots to prepare for this journey. Live sessions will take place from 12/10 - 26/10.

What you will learn

This free course provides you with the skills needed to establish and develop ResearchOps in your organization. After completion, you will feel comfortable with the following topics:
Building an Ops process from the ground up
Organizing results in accessible repositories
Leading the recruitment process
Championing a more impactful research culture

Course schedule

Including three weekly 1h sessions, each consisting of a 40 min lecture and 20 min Q&A.
12th Oct’23, 7 pm CET

ResearchOps structure

  • The case for prioritizing ResearchOps

  • Getting started with your team

  • Tools you need and how best to use them

  • Developing a budget and making the most of it

  • Creating usable templates & resources

  • Introduction to ResearchOps
19th Oct’23, 7 pm CET

External recruitment

  • Determining the right participants

  • Where to find them

  • Setting the right expectations

  • Solving common pain points

  • Outsourcing and taking it to the next level

26th Oct’23, 7 pm CET

Internal repository

  • Organizing a repository from the beginning

  • Developing a taxonomy

  • Solving common pain points

  • Socializing research in the organization

  • ResearchOps for your career


Get your certificate!

Each achievement should be acknowledged.
Earn an official certificate for your LinkedIn portfolio.

About the Author
Sarah Brennan-Newell

Sarah is an experienced UX researcher, writer, and process nerd. She’s passionate about bridging the gap between users and teams with thoughtful inquiry and storytelling.

Key areas of her expertise: ResearchOps, Usability, Stakeholder Alignment, Triangulation, Accessibility, Ethnography, Mixed Methods, Mentorship.


You can find answers to the most common questions below.

If there’s anything unclear to you, reach out to us at

Who is this online course for?
How do I get a spot in this course?
I cannot join all the sessions. Can I still apply for the course?
Do I get a certificate after the course completion?

Apply now

Please note that we will only accept applications until September 30th and select 35 participants based on their motivation.
We will only consider complete applications and get back to each applicant individually.