Access to customer data by Condens employees
We only access customer data if it is required (for example for resolving issues) and only do so if we have written consent by the affected customers.
Only managing directory at Condens have the required permissions to access customer data. For other employees, access is only granted for a limited time and in a fixed scope.
We don't store any data or service infrastructure in our own physical premises but rather rely on trusted subprocessers to host them.
Access to our offices is restricted using physical locks and is monitored 24/7.
All our employees have a confidentiality clause in their written employment contract. They sign that they will
Not disclose any confidential information, regarding Condens or our customers.
Only use confidential information for the purpose of employement.
We also carefully vet all potential new employees.
Condens maintains a comprehensive Information Security Policy. All employees are required to take part in regular security policy tranings.