Data handling
In no event does Condens sell personal information as defined by the CCPA, process or disclose such personal information for any purpose other than to provide the service to the customer. We take respective measures such that any person authorized by Condens to process personal information does so solely to the extent necessary to enable Condens to perform the Services.
Consumer requests
In general, Condens is designed in a way such that customers can perform all consumer requests directly via the tool. For instance, you can use the search to find any data via the consumer’s name and then perform the requested action like
making a copy of the participant page to show what data has been stored
anonymizing data by changing the consumer’s name into a pseudonym and deleting all entries that would make it possible to refer back to the individual
Beyond that, Condens will provide reasonable assistance to customers in facilitating compliance with consumer rights requests if a customer should not be able to perform a consumer request on their own.
