Recording file size too large

Condens currently supports a maximum file size of 8 GB for video and audio recordings. If your file is larger than that, you'll need to decrease its size before you can upload it.

How to reduce the file size of recordings

One popular tool for accomplishing this is HandBrake. It is a free and open-source video transcoder that can reduce the size of your video files without sacrificing quality. 

If you're not familiar with HandBrake, we recommend this guide, which provides step-by-step instructions on how to reduce the size of your video files. 

Once you've reduced the size of your file using HandBrake, you can upload it to Condens without any issues.

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