Import recordings via Zoom

By using the Zoom integration you can import your video and audio recordings directly to Condens and get them turned into timestamped and transcribed sessions ready for deeper analysis.


Before you start you should know

You need to have a Zoom account that allows saving the recordings in the Zoom cloud (available for accounts with Pro license and higher).


How to connect Zoom and Condens

  1. Log into your Condens account and open the Settings.

  2. Select the settings tab Integrations.

  3. Activate the Zoom integration:

  4. Now you will be redirected to Zoom. Log in if you have not already done so.

  5. Confirm the access rights request to connect your accounts.

Upload videos via Zoom into Condens

Once you’ve recorded your user interviews or other research material within Zoom, the recordings get accessible in Condens automatically. Instead of uploading a file, you can now choose your Zoom videos directly in Condens.

Disconnect your Zoom account

If you want to disconnect your Zoom account from Condens:

  1. Log in to your Zoom Account and navigate to the Zoom App Marketplace.

  2. Click Manage, then Installed Apps.

  3. Click the Condens app.

  4. Click Uninstall.

After that, you won't be able to import Zoom recordings into Condens anymore. If you want your imported recordings to not be deleted and remain in Condens, select Grant App developer consent to retain data when uninstalling.


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