Your customer data holds the answers — Condens helps you unlock them. Effortlessly turn unstructured data into actionable insights by organizing, analyzing, and sharing findings quickly. From interviews to product feedback, uncover patterns, collaborate seamlessly, and deliver impactful reports in minutes.
Speed up your analysis with the power of AI
Save hours with AI-powered features that help you organize, tag, analyze, and summarize data in minutes.
Drive consistency and scalability across teams
Scale research and ensure consistency across your organization with standardized tags, templates, and reports.
Back up insights with evidence and get buy-in
Link every finding back to the raw data for full context. Secure top-down buy-in with evidence-backed insights.
Transform raw data into actionable insights — fast
Whether it's user interviews, sales calls, or product feedback, Condens helps your team organize, transcribe, highlight, and tag key moments — fast and efficiently.
Import data with ease
Import video, audio, notes, images, and text via integrations or bulk uploads, saving you time from the start.
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Get accurate transcripts
Turn recordings into precise, time-stamped transcripts with AI bookmarks, speaker recognition, and automated captions.
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Highlight and tag themes
Highlight and tag key moments or quotes from unstructured data during analysis. Then summarize them for quick insights.
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Standardize with taxonomy
Streamline your analysis process by building a taxonomy with global tags. Custom tag boards ensure consistency across every project.
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Uncover insights
Uncover patterns with a workflow that adapts to you
Structure, segment, and visualize highlights and tags to uncover patterns and themes—all while staying aligned with your way of working.
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Analyze across projects
Search, filter, and reference research data across projects. Easily incorporate evidence from past studies or conduct meta-analyses to strengthen your insights.
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A flexible workflow that adapts to you
With its split-screen view, Condens’ intuitive UI is designed for efficient qualitative data analysis, streamlining every step of the process without forcing you into a rigid workflow.
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AI-powered affinity mapping and sentiment analysis
Use the Whiteboard to make sense of large datasets in seconds. Automatically cluster highlights, create affinity-, empathy- or user journey maps, and share them with your stakeholders.
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Collaborate on user insights
Turn analysis into a team sport. Use the Whiteboard for collaborative workshops to cluster highlights, artifacts, and more—all on an infinite canvas.
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Share insights
Create and share engaging findings
Bring your insights to life. Condens helps translate your analysis into evidence-backed reports and findings that empower your team to make data-driven decisions.
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Create impactful artifacts
Convert highlights into evidence-backed artifacts that drive impact. Whether it’s notes, affinity maps, or detailed reports, create research deliverables tailored to your needs.
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Start with templates
Skip the groundwork. Use our pre-built templates to create affinity diagrams, user journeys, empathy maps, and more, or customize your own.
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Share highlights where your team works
Spotted something important? Share key highlights and reels instantly with your team on Slack or Microsoft Teams while you analyze.
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Build an insights hub
Translate your analysis, themes, and findings into actionable, traceable insights. Develop a searchable insights library that empowers your organization to make impactful decisions.
Analyze any research, all in one place. From usability tests to product feedback, Condens
empowers you to uncover insights across every customer touch point with ease.
Customer Interviews
Analyze user interviews to reveal customer needs, behaviors, and frustrations. Spot patterns and transform insights into affinity maps, user journeys, or personas.
Product Feedback
Centralize user feedback to uncover use cases, pain points, and sentiments. Prioritize feature requests and shape your roadmap with confidence.
Sales Calls
Analyze sales call insights like objections, pain points, and decision-making factors. Link findings to personas and product needs for better alignment.
Usability Testing
Analyze usability tests to uncover friction points and navigation issues, improving your product's usability and user experience.
Market Research
Synthesize competitor data, surveys, and market reports to uncover trends and opportunities, refining your market positioning and strategy.
Customer Interviews
Analyze user interviews to reveal customer needs, behaviors, and frustrations. Spot patterns and transform insights into affinity maps, user journeys, or personas.
Customer Interviews
Product Feedback
Sales Calls
Usability Testing
Market Research
Power features for fast insights
Global search
Find what you're looking for with an easy-to-use search and powerful filters.
AI-suggested Tags
Efficiently structure data and mark highlights with AI-powered Tag suggestions.
AI summaries
Automatically generate summaries for your research evidence to identify key takeaways.
Highlight reels
Get short media clips of research highlights and share engaging feedback super-cuts with your team.
Auto-clustering
AI-powered affinity mapping guided by your questions and instructions or auto-detected sentiment.
Smart Clusters
Continuously auto-populate Clusters with relevant research Highlights and Artifacts.
Tag management
Manage, adapt, reorganize, rename, and cluster all your Tags in one place.
AI Session summaries
Quickly get a summary of key insights from a session without digging through transcripts, notes, or quotes.
Ask your repository
Enable stakeholders to use AI-powered search across your repository to quickly find artifacts.
Collaborative analysis
Brainstorm, synthesize data, and collaborate on research notes, findings, and whiteboards.
Anonymized sharing
Control the visibility of participant data when sharing your research findings.
Infinite Whiteboard
Create engaging affinity diagrams, user journey maps, empathy maps, and more on a digital whiteboard.
Project & Session templates
Start every research project or session with the same core structure and ensure consistency.
Charts
Visualize your research and enhance qualitative data with quantitative insights.
Meta information
Create custom meta fields for projects, participants, and artifacts to keep your data organized and searchable.
Used by leading teams for powerful analysis
How Condens supports you along the research process
