BMO strengthens its research capabilities with a central research repository.
Analysis
From raw data to insights — spot patterns, connect dots, and uncover what matters.
All your customer insights
in one place
Store, analyze, share, and scale customer data with Condens — boosting speed and
efficiency!
Try 15 days for free
Your Centralized User Insights Hub Smart. Fast. Intuitive.
Create a single source of truth for research, making data accessible and shareable across
teams. Accelerate your analysis and scale research maturity — minus the manual effort.
Speed up analysis
Easily transform raw data into findings within minutes
Unlock insights faster with AI-driven analysis. Quickly find key patterns and create compelling reports and visuals that drive action and impact.
Simple data import and multilingual transcription
Import recordings, notes, user feedback, and more. Get instant, multilingual transcriptions with AI-powered bookmarks, speaker recognition, and automated captions.
Speed up your research analysis
Offload tedious tasks to AI, tag insights, uncover patterns across studies, and build findings on the go with split-screen view.
Create and share engaging findings
Showcase your findings with evidence-backed reports and whiteboards and share highlights on the fly.
Insights hub
Create a searchable repository for user insights
All your research in one powerful hub. Find information fast, collaborate with ease, and have full control over access.
Search and discover insights in your customer data
Search and filter insights across your research repository to easily resurface, connect, and analyze across projects.
All your research data in one place
Eliminate research silos by securely storing notes, recordings, feedback, and insights in one organized place.
Have full control over your insights
Assign roles and control access to projects, sessions, recordings, and highlights. Collaborate with ease, knowing your data stays secure and confidential.
Drive impact
Bring customer insights into every decision
Foster customer understanding with real-time collaboration and easy insights access. Fueling smarter, faster decisions that drive impact.
Collaborate on insights in real time
Turn research analysis into a team effort. Easily invite your team and stakeholders to participate in research activities, and collaborate on projects together.
Provide self-serve access to engaging insights
Bring your team and stakeholders closer to customers with self-serve insights, all while protecting participant privacy.
Bring research insights where your team works
Keep stakeholders engaged by sharing insights directly within the tools they already use, like Slack or Teams.
Enterprise-ready
Scale customer understanding across your organization
Put your users first, drive growth with insights, and scale effortlessly with expert guidance and enterprise-grade security.
One hub for all your customer knowledge
Connect disparate data sets, align workflows, and uncover insights to drive customer-centric decisions, ensuring enterprise-wide consistency and scalability.
Dedicated support for your research growth
Expand research and boost engagement with expert support, tailored onboarding, and hassle-free data migration.
Enterprise-grade privacy and security
With SSO, 2FA, daily backups, and encrypted transmissions, you get the security and control to scale research across teams and locations.
Condens fits right in with the tools you already use
Integrate Condens into your existing workflow. Automatically import data, share insights
directly in your team’s communication channels, and make analysis smoother than ever.
SOC 2
Certification
Certification
GDPR
Compliance
Compliance
HIPAA
Compliance
Compliance
Keep your customer
insights safe and sound
Your data security is our #1 priority! Security, reliability, privacy, and compliance are
built into every corner of our operations to ensure that your data is protected every step
of the way. And yes, we do check all the boxes - SOC2, GDPR, HIPAA, CCPA, and APA.
Discover how we protect your data
How industry leaders turn data into actionable insights
Condens empowers organizations around the world to break down silos, centralize customer knowledge, and effortlessly share insights.
Maximize the impact of your customer insights
The best thing is that Condens is usable with minimal onboarding of new users. I don’t have to spend a lot of time teaching people how to use it.
Kayla Svoboda
User Researcher at Freeletics
I feel like with Condens, we have taken our qualitative data analysis to the 21st century.
Inkeri Parman,
Researcher at Pipedrive
With the split screen you can tag raw data and immediately connect it to findings. It makes things super quick.
Merche Gómez Sánchez
Senior UX Designer & Co-founder at ShortCut Studio
A great research analysis tool. Easy to use and pretty complete.
Raffaella Roviglioni
Head of Discovery at Fifthbeat
The whole team at Condens are SO helpful! It's honestly been the best customer service I think I have ever received. They're helpful, responsive and knowledgeable.
Katie Fischer
Senior UX Strategist at The User Story
Condens supports and streamlines the entire process from collecting evidence to sharing findings.
Thomas Fortmann
User Researcher at WATTx
Using Condens makes me much faster. I have all data in one view and don’t need to switch tabs.
Simona Maccarrone
UX Researcher at Matmatch
The team and I are loving the AI updates to the platform, it has already been so useful, blown away by how accurate the bookmarking and summary suggestions have been.
Nick Gill
Lead UX Researcher at TrueLayer
We now have a much better opportunity to involve our stakeholders in the research studies and to share the results. This creates trust and transparency and motivates our stakeholders to invest in research
Liesa Breitmoser
Team Lead UX Research @ Zeiss
We've developed a hashtag among our UX team at Moz, #BeLikeCondens, because dang if their commitment to swift, useful improvements isn't impressive. It's something to strive for.
Tonya Ricks
UX Designer at Moz
